User Agreement

This Agreement is governed by the laws of Ukraine, in particular, but not exclusively, the provisions of the Law of Ukraine "On E-Commerce", the Law of Ukraine "On Consumer Protection", the Law of Ukraine "On Advertising", the Law of Ukraine "On Protection of Personal Data", as well as other laws and by-laws of Ukraine.

The Online Store www.artrama.shop (hereinafter referred to as "Seller"), on the one hand, and the Buyer on the other, undertake to abide by the terms of this Agreement in the course of legal relations.


1. User registration, personal data collection, and privacy

1.1. By placing an order on the Website www.artrama.shop (hereinafter referred to as "the Site"), the Buyer agrees to the terms of this Agreement.

1.2. The Seller collects, stores and processes the following personal information of the Buyer: surname, first name, e-mail address, contact telephones, postal address. All this information is required by the Seller for the correct provision of services and maintenance of the Buyer's orders. By placing an order on the Site, the Buyer agrees to any processing of their personal data, consent to the storage of their personal data in the databases of the Seller, as well as to the transfer of their personal data by any third parties in a way and for the purposes prohibited by the current legislation of Ukraine.

1.3. Personal information received from the Buyer is confidential. The Seller agrees not to pass it on to third parties, except when the transfer is provided or is not prohibited by the laws of Ukraine. It is not considered a breach of providing information to agents and third parties acting under a contract with the Seller to fulfill obligations to the Buyer. Seller reserves the right to transfer Buyer's data (shipping address, surname, and telephone number) to the carrier and/or courier service cooperating with the Seller

1.4. The processing and use of the database by the Seller are carried out in accordance with the provisions of the Law of Ukraine "On Protection of Personal Data".

1.5. The buyer reserves the right to access his personal data, the right to make corrections, as well as to request the cessation of data processing by the Seller.

1.6. Seller reserves the right to use the Buyer's personal information for marketing purposes (analysis of merchandise sales data, site traffic analysis, e-mailing, etc.).

1.7. By registering on the Seller's Site and leaving personal information, the Buyer agrees to provide accurate information about himself.


2. Receiving and processing customer orders

2.1. Online shopping is done by adding the desired product to the cart by the Buyer at www.artrama.shop, as well as on the official pages of the Seller on social networks.

2.2. After placing the order on the Seller's website, the Buyer receives an automatic message to the e-mail address left by him when processing the request and waits for a call from the store manager to clarify the order details.

2.3. After processing and confirmation by the Seller, the order is considered that the parties have concluded the contract of sale with rights and obligations stipulated by the current legislation of Ukraine.


3. Delivery and payment

3.1 Delivery via Ukraine is carried out by Nova Poshta and UkrPoshta. The terms of delivery can be found on the carrier's website.

3.2. The Seller assumes no obligation to compensate for any damage to the Buyer related to the late delivery of the order and is exempt from any possible penalties.


4. Checking the goods received by the buyer

4.1 The buyer who received the product must check it for quality and quantity.

4.2. The buyer has the right to return or exchange the goods in accordance with the provisions of Article 9 of the Law of Ukraine "On Consumer Protection".


5. The terms of the contract

5.1 The www.artrama.shop Online Store reserves the right to change the terms of this Agreement unilaterally at any time, and any fundamental changes to the Agreement in the Online Store are obliged to notify the Buyer by e-mail, and the Buyer agrees to receive messages of this kind from the online store.

5.2 The www.artrama.shop Online Store agrees to make the terms of this Agreement freely available to the Buyer on its website.


6. No liability

6.1 The www.artrama.shop Online Store reserves the right at any time without notice to the Customer to make changes to the goods, materials, and services provided on the site.

6.2 The www.artrama.shop online shop is not responsible for any damages (including non-pecuniary damage, loss of profit (loss of profit) arising out of the use or inability to use this site.


7. Other conditions

7.1. To meet the requirements of Art. 7 of the Law of Ukraine "On E-Commerce" the Seller informs that access to all necessary information about the Seller can be provided before, in the process, or after the order is made by the Buyer, by providing information by phone or other, not prohibited by the legislation of Ukraine, way.


* User Agreement means a public offer agreement in accordance with the law of Ukraine.

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